Privacy Policy

1. Information We Collect

We may collect the following categories of information depending on the app and features you use:

• Account Information: Name, email address, and password when you create an account.
• Usage Data: App interactions, quiz scores, drill performance, session duration, and feature usage patterns.
• Device Information: Device type, operating system version, unique device identifiers, and crash reports.
• Location Data: Approximate location for features such as hospital finder in the LA County Paramedic app (only when permission is granted).
• Payment Information: Subscription and in-app purchase data processed via Apple App Store, Google Play, or RevenueCat. We do not store raw payment card data.
• AI Chat Interactions: Queries submitted to our AI-powered chat features may be processed by third-party AI providers to generate responses.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our applications and services.
• Personalize your training experience and track progress.
• Process subscriptions and manage your account.
• Send important service updates, security alerts, and support messages.
• Analyze usage patterns to improve app performance and features.
• Comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Third-Party Services

Our applications may integrate with third-party services, each governed by their own privacy policies:

• RevenueCat: subscription management and in-app purchase tracking.
• Firebase / Google Analytics: crash reporting and anonymized usage analytics.
• Sentry: error and performance monitoring.
• AI Providers: AI chat features may use third-party language model APIs. Chat content may be transmitted to these services to generate responses. Do not submit sensitive personal information through AI chat.
• Apple Maps / Google Maps: hospital and location finder functionality.

4. Data Storage and Security

We implement industry-standard security measures to protect your data, including encrypted transmission (TLS/HTTPS), secure cloud infrastructure, and access controls. However, no method of transmission over the internet is 100% secure.

Your data may be stored and processed in the United States. By using our apps, you consent to this transfer.

5. Data Retention

Digital Training Solutions does not store user records. We are not a system of record. Our apps are reference and training tools, and we keep only the minimum information needed to operate them.

Specifically:

• We do not maintain a server-side database of your personal study activity, progress, or workout logs. Where an app tracks your progress, that information is stored locally on your device and is removed when you delete the app.
• Account information, where an account exists, is kept only while your account is active. When you delete your account, the associated data is removed.
• AI chat messages are processed only to generate a response and are not retained by us as a stored record after the session.
• Subscription status is managed through Apple, Google, or RevenueCat and is kept only as long as needed to validate your access.

If you would like any information associated with your account removed, contact us at ricky@digitalemsinc.com and we will promptly delete it.

6. Your Rights and Choices

You have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your account and associated data by contacting us.
• Opt out of non-essential analytics by adjusting app permissions on your device.
• Withdraw consent for location access at any time via your device settings.

To exercise any of these rights, contact us at ricky@digitalemsinc.com.

7. Children's Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know about the categories of personal information collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by in-app notification or email. Continued use of our services after the effective date constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact: